Returns & Exchanges

At True Nutra, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our goal is to ensure your shopping experience is as seamless as your style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all garment tags are intact and the item is in its original, unworn condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.