Frequently Asked Questions
Everything you need to know about your True Nutra shopping experience.
How long does shipping take?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on all unworn and unwashed items with original tags attached within 30 days of purchase. Please visit our returns portal to start your process.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.
Can I change or cancel my order after it's placed?
Once an order is placed, it is sent to our warehouse for immediate processing. Please contact our support team within 1 hour of purchase to request any modifications.
Are your materials sustainably sourced?
At True Nutra, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester as part of our commitment to the environment.